Before visiting our store, we recommend trying to connect to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can’t connect to any Wi-Fi networks, contact us to get it fixed. A greyed out WiFi symbol on your device might indicate that a component has failed on the main logic board. We will perform a diagnosis to confirm that this is actually the issue, and repair it if necessary. Express Service uses only the best quality parts available on the market to ensure that you leave the store with your device ready to connect to Wi-Fi.
If you can't hear a person's voice clearly, hear crackling, hear static, or have issues with sound quality, your speaker might need service. We will take your device apart, replace the speaker with a new one if necessary and run some tests to double check that it's working. Express Service uses only the best quality parts and precision equipment to ensure that you get your device back working the way it should.
If your device has any software issues, such as crashing, freezing, and unexpected restarting or needs a software upgrade, contact us to get it fixed. Our technicians are experienced in solving all types of technical issues so no matter what the issue is, our team can make a diagnosis and repair it as quickly and efficiently as possible. ExpressService uses only the best quality parts and precision equipment to ensure that you get your device back working the way it should.
If you see No Service or Searching on your device, or can't connect to a cellular network or cellular data, your device might have a hardware problem. Device hardware problems could arise when your device gets wet or is dropped. These accidents are often inevitable, but can damage the internal hardware of your device. Before visiting our store, we recommend contacting your wireless carrier to ensure there are no issues with your account. If your carrier confirms that there's no issue with your account or network, but you still can't connect to a cellular network, contact us to get it fixed. Express Service uses only the best quality parts available on the market to ensure that you leave the store with your device ready to connect to a cellular network.
Do you need more storage on your phone? Almost everything you do on a device relies on it having sufficient memory. Phone manufacturers often do not fully utilise the installed memory capacity in the systems they sell because they want to keep the price down. If you’re frustrated by insufficient storage memory, then a memory upgrade will solve your slow phone problems and deliver the speed you expect. Our technicians can make it happen in just 3 hours!
Are you having trouble with the iTunes store? Problems connecting to the iTunes Store are usually caused by either incorrect date and time settings or obsolete software. First, check your date, time and time zone settings. These have to be correct in order to ensure that you can sync with iTunes Store Servers. Next, ensure that your device is using the newest version of iOS. If you have checked those two issues and the problem persists we will be happy to help. Our technicians will solve the problem as soon as possible so you can get back to downloading your favourite apps, music, books and videos.
Before visiting our store, we recommend resetting your iPhone's Face ID, then setting it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you still can't enroll your face, we might be able to resolve the issue with a rear camera repair. If our diagnosis finds an issue with the camera, we'll perform the repair to see if the issue is resolved. If the issue is not resolved, we'll perform a whole unit replacement instead of a same-unit display repair. Express Service uses only the best quality parts available on the market to ensure that you get your iPhone back working the way it should be.
Whether your screen is cracked or damaged, our team of technicians can help. A cracked screen isn't just unattractive, it can also lead to further issues as the internal components of your device will be exposed and at risk of damage by dust and moisture. If your touchscreen is stained, or you notice problems with touch functionality, ExpressService can repair or replace your screen with a high quality screen designed and developed specifically for your type of device ensuring optimal performance after repair.
If your charger does not plug in properly or your device is no longer charging when you connect it to your cable, then you may need a new charging port. At Express Service, our highly trained technicians can replace its Charging Port and have your device up and running in no time. Before you visit our store, we suggest checking if your device no longer charges with a different cable and wall adapter to eliminate this as the issue. Express Service uses only the highest quality parts and precision equipment to ensure that you get your device back working the way it should.
Our camera replacement service involves us removing your faulty camera and installing a new one in just 20 minutes. We will then run a few tests and notify you when the repair is complete and is ready for collection. Express Service uses only the best quality parts to ensure that your new camera works just as well as your device's original one, so you can get back to capturing every moment.
The back cover of your phone acts as a barrier and protection for your phone’s internal components and when it is cracked, that level of protection is no longer there. If the back cover of your phone has cracked, we can remove it and install a new one! Express Service uses only the best quality parts available on the market to ensure that the new back glass will be the perfect replacement for the original one.
Our battery replacement service will replace your faulty battery with a brand new high quality battery that works perfectly. If your device won't turn on, has a "service battery" warning, is stuck in a boot loop, it's battery is draining more rapidly than in the past, is taking longer to charge, or the charge never reaches up to 100%, then you may need to get a battery change. ExpressService will ensure that the new battery is working correctly by running various tests before you collect your device.